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Need Help?
We’re Here For You.

Have a question or need assistance? Whether it’s sizing help, order updates, or anything else — we’re just a message away.

Reach out and our customer support team will get back to you within one business day.

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About Solexo Shoes Store

How do I place an order on Solexo Shoes Store?

Browse our collections, select your size, click “Add to Cart,” and proceed to checkout. That’s it! You’ll receive an order confirmation shortly

Do I need an account to order?

No, but creating one lets you track orders, save addresses, and shop faster next time.

Do I need to link my bank account?

Not at all! You can pay via Cash on Delivery, Bank Transfer, or through any of our supported payment methods at checkout.

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS/email. You can track it directly from our Track Order page.

Managing Your Account

How do I manage my Solexo Shoes account?

Log in and go to “My Account” to update your details, addresses, and view your order history.

Is my information secure?

Absolutely. We use industry-standard encryption and never share your personal data with third parties. Read more in our Privacy Policy.

Can I cancel my account?

Yes, simply reach out to contact@solexoshoes.com and we’ll help you deactivate your account.